Question 1

How do I secure the app?

Accepted Answer

Go to Settings > Privacy. Enable 'App Lock' and set a PIN.

Question 2

Is my data stored in the cloud?

Accepted Answer

Your data is primarily stored locally on your device for privacy. We do not mine or sell your family data.

Question 3

Can I delete my account?

Accepted Answer

Yes. Visit Settings > Privacy > Delete Account. This erases local data and removes your profile from our backend.

Question 4

How do I update my profile photo or name?

Accepted Answer

Open the profile menu, tap the avatar, and choose a new symbol or name. Changes sync across every device on your account.

Question 5

What if I forget my App Lock PIN?

Accepted Answer

For security, there is no 'forgot password' backdoor. You would need to reinstall the app, which resets secure data.

Question 6

How do I switch between family members?

Accepted Answer

Expand the profiles dropdown in the sidebar and tap the member you want to act as. The app then shows that member's events, tasks, and reminders.

Question 7

Can multiple people use the same account?

Accepted Answer

Yes, but we recommend assigning each person a dedicated profile. That keeps reminders, tasks, and documents clearly separated.

Question 8

My member colors disappeared. How do I restore them?

Accepted Answer

Edit the member from the Profiles dropdown, pick a new color, then tap Save. Colors are stored per profile and sync automatically.

Question 9

Why are my reminders not ringing?

Accepted Answer

Ensure you have granted 'Notification' permissions. For critical tasks, the app uses 'Exact Alarms' which ensures delivery even in Doze mode.

Question 10

Can I stop notifications at night?

Accepted Answer

Yes! Use 'Quiet Hours' in Notification Settings. You can set a start and end time (e.g., 10 PM to 7 AM) to mute non-urgent alerts.

Question 11

Where can I see past notifications?

Accepted Answer

Tap the Bell icon on the Home screen. It shows a unified history of all missed events, tasks, and vault alerts from the last 7 days.

Question 12

How do I backup my data?

Accepted Answer

Use the 'Data Export' feature in Settings. Select 'JSON' format for a complete backup of all your family info.

Question 13

Can I view my expenses in Excel?

Accepted Answer

Yes! Select 'Finance' and choose 'CSV' format in the Data Export screen. You can then open the file in Excel or Google Sheets.

Question 14

Does the export include images?

Accepted Answer

Currently, the JSON export includes text data and metadata. Heavy media files (images) are not embedded in the JSON to keep it lightweight.

Question 15

How does the Vault work?

Accepted Answer

Upload important docs (IDs, Warranties). Set an Expiry Date. The app will remind you 30 days, 14 days, and 7 days before it expires.

Question 16

Can I rotate chores automatically?

Accepted Answer

Yes. In Task Settings, enable 'Chore Rotation'. The app will shuffle assignees for recurring tasks every Monday.

Question 17

How do I share a shopping list?

Accepted Answer

Since the app is designed for families, all lists created in the 'Family' workspace are instantly visible to all added members.

Question 18

How do I search for an old note or document?

Accepted Answer

Use the search bar at the top of the Help screen or Vault/Notes pages. You can type keywords from the title, body, or tags, and suggestions appear instantly.

Question 19

Can I set alarms for documents?

Accepted Answer

Yes. When saving a document, create reminder rules (30/14/7 days) and we'll send alerts per the schedule. You can also view them in the Notification Center.

Support

Help Center

Contact Support

Feedback